Support

We are here to assist you both on the phone (Call 1300 932 347) or submit a query using the form to the right. Or, browse the guides below for help setting up your email account.

Start a Conversation

Email Setup

Username: full email address ie:

Password: password provided to you by Webfirm, or one that you created and supplied to Webfirm

Incoming Server:

Pop3:

Host: pop3.webfirm.com
Secure Port: 995
Port Settings: SSL

Normal Port: 110
Port Settings: None

IMAP:

Host: imap.webfirm.com
Secure Port: 993
Port Settings: SSL

Normal Port: 143
Port Settings: None

Outgoing Server:

Host: smtp.webfirm.com
Port Secure: 465
Port Settings: SSL

Normal Port: 25
Port Settings: None

* Make sure that ‘My Outgoing Server (SMTP) requires authentication is ticked, and ‘use same settings as my incoming server’ is selected.

Mobile Email Setup

Need assistance?