Think you’ve got the skills to join our team? Extra points are given for table tennis skills, a killer personality and Rick and Morty fans.

Digital Marketing Account Manager

Webfirm are a digital marketing agency who specialise in working with medium sized businesses, as well as small businesses looking to grow. Through innovative web design and digital marketing approaches, we help our fantastic clients understand digital and grow their businesses.

Based on Collins Street in the Melbourne CBD, we are a wholly owned subsidiary of Adslot Limited, a start-up technology business which is listed on the ASX. Our brand new fit-out right in the heart of the action encourages collaboration – think bean bags, grand stands and table tennis!


Do you want to be part of a close-knit digital marketing team that strives to get the job done, but always has time for a laugh? We’re a collaborative crew that specialises in all things SEO, social media, and web design, and we’re looking for a new account manager to hit the ground running in our new digs on Collins Street.

Key Account Management Responsibilities

Our account managers are tasked with the mammoth job of nurturing a portfolio of clients who are receiving services across a number of digital marketing channels. As such, client services, sales, and support are a must. The successful applicant will also be responsible for:

  • Developing and reviewing online marketing strategies for new and existing clients
  • Managing the delivery of campaigns and projects across SEO, PPC, social media, content marketing and website development projects
  • Tracking and reporting campaign effectiveness
  • Managing long-term client relationships with an emphasis on presenting and proving campaign value to each client
  • Collaborating with team members to help share ideas, troubleshoot specific issues and follow up proactively on opportunities, challenges and insights
  • Contributing to the ongoing development and improvement of the site marketing team
  • Acting as the internal champion and single point of contact for assigned clients
  • Identifying opportunities for organic revenue growth from existing clients
  • Maintaining a current and practical knowledge of web trends and online marketing strategies
  • Attending industry networking events

Desired Skills & Experience of Digital Marketing Account Manager:

The ideal candidate for this role will have:

  • A self-driven desire to keep learning
  • B2B account management experience
  • Demonstrated client service management skills
  • Ability to quickly get to the heart of a client’s needs and objectives
  • Natural ability to develop new relationships
  • Solid knowledge and passion for SEO/SEM, Social Media, and all things e-Commerce
  • An understanding of WordPress and AdWords will be a plus

Job Perks

  • A base salary, as well as the opportunity to receive some juicy commissions
  • A supportive, learning focussed team environment
  • A great CBD location in a newly fitted out space
  • Regular social club events, and Friday afternoon drinks

If you relish the thought of driving sales and helping clients improve their rankings on Google, then apply now by submitting your killer covering letter and up-to-date CV. All applications should address the above criteria and a member of our talent acquisition team will be in touch.