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Creative Web Designer
Digital Client Services Assistant
Webfirm are a digital marketing agency who specialise in working with medium sized businesses, as well as small businesses looking to grow. Through innovative web design and digital marketing approaches, we help our fantastic clients understand digital and grow their businesses.
Based on Collins Street in the Melbourne CBD, we are a wholly owned subsidiary of Adslot Limited, a start-up technology business which is listed on the ASX. Our brand new fit-out right in the heart of the action encourages collaboration – think bean bags, grand stands and table tennis!
We are looking for a great Digital Client Services Assistant! A recent graduate or a candidate with 6-12 months relevant commercial experience would be ideal!
- Are you a highly motivated recent graduate (Uni or TAFE) in IT, Computer Science or Marketing (or have equivalent experience?
- Can you demonstrate a passion for technology and digital marketing, or are you that person friends and family call when they need help with the web?
- Are you familiar with WordPress, HTML, how the internet works, email or other digital marketing concepts and tools?
- Do you possess strong written and verbal communication skills, and love delighting customers?
- Are you keen to work as part of a collaborative team?
If so, apply now by submitting a covering letter addressing the above criteria and an up to date CV. You will then be contacted by a member of our Talent Acquisition team.
Extra points for Table Tennis skills – desirable but not required!
THE ROLE OF DIGITAL CLIENT SERVICES ASSISTANT
We are looking for a highly motivated recent graduate (Uni or TAFE) in IT, Computer Science, Web Design, Digital Marketing or a related field to join our exciting close-knit team. If you are looking for a career in the digital marketing space, this is a fantastic opportunity to take your first step.
At Webfirm, we teach the technical aspects of digital marketing to new staff, so advanced technical skills in Digital Marketing are not a requirement. What we are looking for, is a thirst to learn new concepts and ideas, a very strong work ethic, excellent written and verbal communication skills and a keen interest in the online space.
For this role, having some background experience with website hosting or technical support will be strongly regarded.
RESPONSIBILITIES OF DIGITAL CLIENT SERVICES ASSISTANT:
- Assisting clients with inbound phone enquiries regarding technical support in relation to their website or email accounts
- Coordinating small projects like website change requests
- Delegating tasks to the relevant teams (like designers, programmers, IT staff and so on)
- Keeping our clients up to date on progress with bug fixes or changes
- Assisting with ad-hoc customer service (phone and email)
- Assisting the digital marketing team setting up and monitoring our digital marketing campaigns
- Being a good team player!
Tom Russell
Technical Talent Acquisition Specialist
ph: + 61 2 690 3907
e: thomas.russell@adslot.com
Technical Talent Acquisition Specialist
ph: + 61 2 690 3907
e: thomas.russell@adslot.com