Webfirm’s Email Hosting

All Webfirm’s web hosting plans come with basic Email Hosting if you need it. Many of our customers prefer to use professional email solutions like Google’s GSuite (Gmail) or Microsoft’s Office365 (Outlook), but if you just need an entry-level solution, we can help!

This guide will show you how to get started — how to create and access your email accounts, and common problems with your settings that may happen over time.

Quick Email Settings

Incoming Server Type:  IMAP
Incoming Server:  imap.webfirm.com
Outgoing Server Type:  SMTP
Outgoing Server:  smtp.webfirm.com
Username:  Your full email address – Eg: name@business.com.au
Password:  Your email account password
Incoming Server Port:  993
Incoming Server Encryption:  SSL/ TLS
Outgoing Server Port:  465
Outgoing Server Encryption:  SSL/ TLS
Outgoing Server Authentication:  Yes; Use same settings as incoming

Email Setup Guide

Microsoft Outlook 2016

Creating New Account

1. Open Microsoft Outlook 2016
2. In the top left, Click    and then  
3. In the box that appears, enter your new email address in to the box provided, click Advanced Options and then tick the box next to Let me set up my account manually and then click Connect
   
4. Under Choose account type, choose the IMAP option
   
5. On the settings screen, enter the settings as shown below and click Connect.
   
6. A login screen should pop up. Enter your email address and email account password, tick the Save this password box and then click OK.
   
7. You should receive a message saying your account setup is complete!